Guests at the Hilton Vancouver Metrotown will be situated in central Burnaby. The hotel is convenient to sites such as the Crystal Mall, the Metropolis at Metrotown, the Swangard Stadium, and the Central Park. There are also restaurants, shops and places for recreation nearby.

There are 283 guestrooms with free Internet access and newspapers at the Hilton Vancouver Metrotown. Rooms also feature hair dryers, desks, phones with voice mail, televisions, air conditioners, coffee/tea makers, ironing sets, and clock radios. Guests may request wake up calls, infant beds, and roll-away beds.

The Hilton Vancouver Metrotown has many facilities to offer. Guests will find a restaurant, a coffee shop, a cocktail lounge, swimming pools, spa tub, fitness facility, business center, Internet access, and event space. There are gift shops/newsstands and ski storage in the hotel as well.